As part of its commitment to continuous quality improvement, Pro EMS Solutions has implemented a variety of new technologies to improve the quality of care and service. FirstWatch complements and interfaces with existing technology of Pro EMS Solutions. The software automatically detects emerging trends, patterns, and geographic clusters in real-time for a range of public health and safety concerns for emergency services, hospitals and homeland security.
FirstWatch monitors the Pro EMS Solutions computer-aided dispatch (CAD) systems and electronic patient care reporting systems, specifically RescueNet Tablet PCR. When keywords, previously determined by Pro EMS Solutions, surface in the CAD and run reports, FirstWatch is immediately triggered to capture data about that patient. Immediate notifications are sent via email or text to notify your supervisory staff of a possible event occurring in the service area.