• Hosted Solutions

     

    Pro EMS Solutions can host the required software components on our servers and provide remote access for your employees to manage the dispatch, electronic patient care records (ePCR), billing and reporting. 

     

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  • Clinical Solutions

    Pro EMS Solutions provides additional technologies and support functions that enhance your agency’s operations, including 12 lead transmission, customer satisfaction surveys, quality improvement process, and training opportunities. 

     

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    EMS Billing

    Pro EMS Solutions has provided billing services and consulting to many emergency services organizations, including municipal fire departments, third service, hospital based, and private ambulance services.

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  • Consulting Services

    We have the expertise and experience needed to look at all of the points where your EMS operation meets administration and billing to capture data and increase revenue without increasing costs. Together we will find operational efficiencies, share our experience, and apply best practices within your EMS system.

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Our Technology

We have a two tiered back up strategy in place. Our primary focuses on leveraging VMware and their suite of services, including but not limited to, vCenter, VMotion, and Site Recovery Manager (SRM) to maintain the highest uptime possible due to hardware or physical structure failure. All of the data is securely transmitted to our colocation facility where our infrastructure has been completely replicated. In the event of a failure, the colocation facility will initiate a predefined recovery plan to replace the network at our primary location. The second tier includes a traditional backup schema where all data is backed up onto a physical array of drives and kept for a predetermined amount of time based on significance. Information that requires long term storage is then written to tape and stored in a fireproof safe.

Our Training Center