Patient-centered
Focuses on operations and experience to help our clients anticipate the needs of patients.
Client-focused
Always on the lookout to improve processes, save time and save money for our clients.
Clinically-sophisticated
Combines the latest medical technology with advanced care to achieve better patient outcomes.
EMS Focused
Technology
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Adaptive Tech
Hardware and support package, designed to remove technical pain points by EMS agencies all while maintaining security requirements and taking the day-to-day frustrations away so you can focus on patient care.
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ePCR Flex
Utilize your current platform that your employees are already trained on or
let us assist you in finding a better fit for your agency. As long as your program is NEMSIS 3 compliant we are able to take your data and import it into one of our software offerings. -
Intelligent CQI Suite
Review 100% of your records using quality assurance and protocol monitoring software designed to decrease the time required to perform everyday QA tasks. The system prompts the end user with PCRs that need to be addressed first, due to level of acuity or clinical issue.
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First Watch
Increase situational and environmental awareness by monitoring real-time
data for statistically significant occurrences. -
Patient Experience
Designed specifically for the unique EMS environment, our patient satisfaction measurement system offers you the most powerful and cost-effective way to quantify, report, and improve your patients’ satisfaction, using accurate and reliable EMS patient satisfaction survey data
Customized EMS Billing
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Deductible Management
With unique software, we monitor insurances to identify unmet patient deductibles in real-time. This allows us to hold claim submission until the
deductible is met by another provider reducing the amount of “self-pay” accounts and increasing revenue by allowing us to know the perfect time to submit claims. -
TRAC Reporting
Our Transparent Reconciliation Accounting Closing (TRAC Reporting) provides a comprehensive set of reports monthly in order to provide you with the most clarity into your call data and financial standing.
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Cardiac Arrest Registry
We will submit your data into the Cardiac Arrest Registry to Enhance Survival (CARES) database. CARES was developed to help communities determine standard outcome measures for out-of-hospital cardiac arrest. Submitting to
the registry aids in quality improvement efforts and benchmarking capability to improve care and increase survival.
EMS Agencies
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Hosted CAD
Maintain your environment in our secure data center providing your agency software as a service and continuity of operations. Overcome internal technical
challenges with your vital dispatch software while complying with industry
security standards, by letting us host your system. -
Hosted PCR
All-inclusive patient care suite comprised of hardware, Zoll PCR, Early Event Detection, advanced monitoring
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Managed IT Services
It is often difficult to find an IT vendor who understands the unique complexities within EMS and has the unique skillset required to keep unnecessary burdens from impacting operations. We provide a turnkey solution including but not limited to, hosting of your Dispatch and PCR software as a service (SaaS), tablet support, and general help desk level support.