We have a two tiered back up strategy in place. Our primary focuses on leveraging VMware and their suite of services, including but not limited to, vCenter, VMotion, and Site Recovery Manager (SRM) to maintain the highest uptime possible due to hardware or physical structure failure. All of the data is securely transmitted to our colocation facility where our infrastructure has been completely replicated. In the event of a failure, the colocation facility will initiate a predefined recovery plan to replace the network at our primary location. The second tier includes a traditional backup schema where all data is backed up onto a physical array of drives and kept for a predetermined amount of time based on significance. Information that requires long term storage is then written to tape and stored in a fireproof safe.
Offsite data replication is done on the Storage Area Network (SAN) level. Data is backed up in real time. In the event of a catastrophic failure at our primary facility, all data stored in the SAN will be off loaded to the colocation facility with little to no data loss permitting users to continue their productivity in a timely manner.
Used in conjunction with the SAN backup strategy, VMware’s Site Recovery Manager (SRM) has been implemented to systematically bring up the offsite network environment in the event of a catastrophic failure. Utilizing this technology allows for mission critical systems to be brought online and made available for system to maintain productivity.
Virtual Patient Care Reporting (vPCR) is only one of a myriad of web based utilities created by Pro EMS Solutions to enable the management of your company to easily monitor and QA reports submitted by road staff. vPCR was implemented to allow managers to login through a secured portal to search and view reports with ease as well as follow up if necessary. Additionally, the web based system can also be shared with receiving facilities, negating the need for a fax report to the destination facility.