Achieve Sustainable Growth
with EMS Billing Solutions

Saving lives comes with a lot of costs. Whether you’re not getting what your
agency needs from your current billing provider or you’ve never billed for
services, we can help set you up for success.
 

You Focus on Saving Lives.
We’ll Handle the Back Office.

Do you know why many EMS billing and technology vendors fall short? It’s because they put agencies—like yours—into a service and support model that works for them. Not you. 

No EMS agency operates, facilitates and calculates their services alike. And with operating costs rising across the board, your agency needs experts who not only get the industry but are also willing to learn about your methods so we can adapt to them, or even improve upon them. 

Our billing services are tried and true, built from a solid understanding of EMS systems and operations from our parent company, Pro EMS. Over the years, we’ve enhanced and added services to meet the different demands of private and municipal EMS agencies, so we address—and find solutions to—your agencies specific needs.

Read more about the different services we offer below. 

trac reporting

Financial reporting is made easier with Pro EMS Solutions TRAC (Transparent Reconciliation Accounting Closing). Ambulance services use the system to track costs, allowing agency leaders to assess spending trends. 

Get all reports at the end of the monthly billing cycle, as well as Closing Reports with financial data to support our records.

trac reporting

You won’t have to switch to a different ePCR platform when you work with Pro EMS Solutions. We are able to bill for services documented in any system. 

However, should you wish to explore different options, our partnership with Zoll and ESO allow us to offer our own ePCR Flex Program, typically with no added cost.

trac reporting
With Pro EMS Solutions’ Intelligent CQI, your EMS professionals are able to document their experience on every call. Reporting directly to your agency leaders, the CQI system utilizes algorithms and human reviews to paint a clear picture on what occurs during EMS calls, allowing leaders to identify areas of improvement.
trac reporting

Like the Intelligent CQI Solution, the Pro EMS Solutions Patient Survey keeps agency leaders aware of the performance of EMS field providers. Each patient will have the opportunity after an EMS to review their care experience, and their responses are then reported to agency leaders for assessment of care quality.

trac reporting

In the event that a patient does not meet their deductible, Pro EMS Solutions’ Deductible Management tool holds the bill so another provider can attempt to meet it. We are alerted as soon as the deductible is satisfied and are then able to send a bill to the health insurance provider, avoiding ‘self-pay’ and increasing your revenue.

trac reporting

The tablets offered in Pro EMS Solutions’ Adaptive Tech program are not only equipped with necessary software and connection ability, but they are also secure with double password protection and encryption. Should the tablet become lost or stolen, you can remotely delete information, and we will ship a new device overnight.

SOUND FAMILIAR?

  • High Bill Patient Ratio (Above 10%)
  • Can’t tie out services to revenue
  • Down time due to technology
  • Unsure of patient experiences
  • Latency or instability during normal operations

Let’s start a conversation.

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Some EMS agencies are satisfied with their billing provider, while many more know they can do better. Let’s Talk

ChartSwap

Pro EMS Solutions utilizes ChartSwap, a web utility that allows us to exchange billing documents, affidavits, etc. via the Internet. Electronically transmit your request to us via ChartSwap. You may access an existing account or create a new account using the ChartSwap link below.

We understand that, in some cases, original copies of an affidavit or deposition are required for filings. For any document that requires a notarial citation, your law firm may choose from a series of delivery options: electronic delivery, delivery by mail, or both. When initially submitting your request, choose the appropriate delivery method, and we will charge you accordingly.